Our Service

All plants come with 24/7 care​

Confused about how to best parent your new plant? Simply let us know your needs via 24/7 support and we will do our best to provide care.


Note: Due to shipping, some plants may arrive in a state of shock, but follow the care instructions and the plant will bounce back indefinitely. 

Here For You

Quality Guarantee

We strive to be the most trusted and convenient destination for plant parents, everywhere. That is why we believe in excellent customer service and a Quality Guarantee. 


All our plants are packaged with care, thoroughly inspected, and carefully handpicked by our team for quality.


While we cannot offer returns or refunds because of the perishable nature of our products, if there is an issue once the plant arrives please contact us right away. 

Retaining Moisture

Some plants are shipped bareroot

Some bare roots are wrapped in wet paper to retain moisture. Plants like the Heliconia and Sansevieria are sometimes intentionally shipped dry to prevent root rot.

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